Privacy Policy

Company: DPK SYSTEM sp z o.o.

1. Introduction

This Privacy Policy describes the principles regarding the processing of personal data by DPK System Sp. Z o.o., a software development company. The company is committed to protecting the privacy and personal data of its customers, software users, and website visitors. This policy outlines what data we collect, how we process it, and the rights of individuals whose data is processed.

2. Data Controller

The data controller is DPK System Sp. z o.o, headquartered at Poland, 32-020 Wieliczka, Pilsudskiego 41, registered under KRS: 0000440308. For matters related to data protection, please contact us at [email protected].

3. Scope of Data Collected

DPK System Sp. z o.o. collects and processes the following categories of personal data:

  • Contact Information: name, surname, email address, phone number.
  • Technical Data: IP address, device type, browser, operating system, activity data on our website.
  • Order-Related Data: information about the products and services you order, payment, and delivery details.
  • Customer Support Data: any information you voluntarily provide when contacting our customer support team.

4. Purpose of Data Processing

DPK System Sp. z o.o. processes personal data for the following purposes:

  • Contract Execution: processing data is necessary to fulfill contracts for providing services or delivering products.
  • Marketing: sending commercial information, offers, and promotional materials, provided you have given your consent.
  • Customer Support: providing technical support, responding to inquiries, and resolving issues related to the use of our products and services.
  • Service Improvement and Analysis: analyzing technical data to improve our products, services, and website functionality.
  • Legal Compliance: processing data to fulfill legal obligations, such as accounting or tax requirements.

5. Legal Basis for Data Processing

The processing of personal data is based on:

  • Contract: processing is necessary to perform a contract to which the data subject is a party.
  • Consent: if consent is required for processing data for a specific purpose, processing will be based on voluntary consent.
  • Legal Obligation: processing is necessary to comply with legal obligations to which the data controller is subject.
  • Legitimate Interest: processing is necessary for the purposes of legitimate interests pursued by the company, such as service improvement or direct marketing.

6. Sharing of Personal Data

Personal data may be shared with the following entities:

  • Subcontractors and Service Providers: companies providing IT services, payment services, courier services, hosting services with whom we collaborate.
  • Public Authorities: if required by law, data may be shared with law enforcement agencies, courts, tax authorities, etc.
  • Business Partners: if you have given your consent to receive commercial offers from our partners.

7. Transfer of Data to Third Countries

If personal data is transferred outside the European Economic Area (EEA), it will only be to countries that ensure an adequate level of data protection in accordance with the decisions of the European Commission or based on standard contractual clauses.

8. Data Retention Period

Personal data will be retained for the period necessary to fulfill the purposes for which it was collected, including the duration of the contract, the provision of services, and the period required by law (e.g., accounting, tax regulations).

9. Rights of Data Subjects

Individuals whose data is processed have the following rights:

  • Access to Data: obtain information about the personal data being processed.
  • Rectification of Data: correct inaccuracies or complete personal data.
  • Erasure of Data: request the deletion of data if it is no longer necessary for the purposes for which it was collected.
  • Restriction of Processing: restrict the processing of data in certain situations.
  • Data Portability: receive data in a structured format and transfer it to another controller.
  • Objection to Processing: object to the processing of data based on legitimate interests or for marketing purposes.
  • Withdrawal of Consent: withdraw consent for data processing at any time if processing is based on consent.

To exercise these rights, please contact us at [email protected].

10. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve functionality, analyze traffic, and personalize content. Detailed information about cookies and how to manage them can be found in our [Cookie Policy].

11. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. Any changes will be published on this page, and significant changes will be communicated via email or a notice on our website.

12. Contact If you have any questions or concerns about the Privacy Policy, please contact us at [email protected] or by mail at Poland, 32-020 Wieliczka, Pilsudskiego 41.

Last updated: 1/08/2024

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